Legal
Privacy Policy
Last updated: 11 October 2026
This policy explains what personal data MyCompanyLookup.com collects, why, how long we keep it, who we share it with and your rights. MyCompanyLookup is operated by Biz E-Agency Inc., a registered trademark of Biz E-Formations Inc., 1317 Edgewater Dr, Orlando, FL 32804, United States ("we", "us"). For personal data we collect through this website, we are the controller.
1. Personal data we collect
| Category | Examples | Source |
|---|---|---|
| Account details | Name, email, phone, business name, account type (B2C or B2B), password (stored as a secure hash) | You |
| Lookup records | Searches made, company profiles viewed, date and time | Your use of the site |
| Fair-use identifiers | IP address, a device identifier cookie, a browser fingerprint (a hash of browser and screen settings), browser user agent, approximate country (from our hosting network, or looked up from your IP address with the country.is service, which receives only the IP address) | Your browser and our servers |
| Company Monitor data | Companies you monitor, alert preferences and alerts sent to you | You and the public register |
| Filing orders | Company details, contact details, documents you upload and, where needed, your Companies House authentication code (stored encrypted) | You |
| Payment and plan records | Plan requested, payment status and dates. We do not store full card numbers | You and our payment providers |
| Messages | Contact form messages, emails, WhatsApp messages and voice assistant questions | You |
Web browsers do not share hardware MAC addresses with websites, so we never collect them.
2. Public company data
Company, officer and person-with-significant-control information shown on this site is public data from Companies House, licensed under the Open Government Licence v3.0. It may include names, months and years of birth, nationalities and service addresses of company officers. We display it as published on the public register. If you believe information about you is wrong, it must be corrected at Companies House; once the register is updated, our copy updates too.
3. Why we use your data, and our lawful bases
| Purpose | Lawful basis (UK GDPR) |
|---|---|
| Providing your account, lookups, Company Monitor and filings | Contract |
| Enforcing lookup limits and preventing abuse, fraud and multiple-account misuse | Legitimate interests (keeping the service fair and secure) |
| Sending service emails, monitoring alerts and filing updates | Contract |
| Answering your questions and support requests | Legitimate interests, or contract where you are a customer |
| Keeping financial and transaction records | Legal obligation |
| Security monitoring and blocking abusive IPs or devices | Legitimate interests |
| Marketing emails (only if you opt in) | Consent, which you can withdraw at any time |
4. Cookies and similar technologies
We use a small number of first-party cookies. We do not use advertising cookies.
| Name | Purpose | Duration |
|---|---|---|
| mcl_session | Keeps you signed in | Until you log out or the session expires |
| mcl_did | Device identifier used to apply fair-use lookup limits | Up to 400 days |
| mcl_fp | Browser fingerprint hash used to apply fair-use limits and prevent abuse | Up to 400 days |
These cookies are strictly necessary to provide the service and enforce its limits. Blocking them may stop the site from working properly.
Analytics cookies (only with your consent). If you click "Accept analytics" on our cookie banner, we use Google Analytics 4, which sets cookies such as _ga and _ga_* (up to 2 years) to measure how the site is used. We ask Google to anonymise IP addresses. If you click "Reject", no analytics cookies are set. Your choice is stored in your browser; clear your browser storage to change it.
5. Who we share data with
We do not sell personal data. We share it only with service providers who help us run the site, under contracts that protect it, and with authorities where you ask us to or the law requires:
- Hosting and infrastructure providers that store and serve the website and its database.
- Email delivery providers that send account emails, alerts and filing updates.
- Companies House and HMRC, when we submit a filing you have ordered.
- Payment providers that process payments for plans and filings.
- Google Analytics (Google), only if you accept analytics cookies, to measure site usage.
- AI service provider: if the voice assistant uses an AI model, the text of your question is sent to that provider (Anthropic) to generate an answer. Don't include personal or sensitive information in assistant questions.
- Biz E-Formations Inc., which provides formation, registered office, identity verification and bank account services, when you ask for those services.
- Professional advisers, insurers and authorities where needed to establish or defend legal claims or comply with the law.
6. International transfers
We operate from the United States and some of our providers are located outside the UK. Where personal data is transferred outside the UK, we use appropriate safeguards such as the UK International Data Transfer Agreement or Addendum, or rely on UK adequacy regulations where they apply.
7. How long we keep data
| Data | Retention |
|---|---|
| Lookup logs and fair-use identifiers | Up to 12 months |
| Account details | While your account is open, and up to 12 months after closure |
| Company Monitor alerts | While your account is open |
| Filing orders and uploaded documents | Up to 6 years, for legal and accounting purposes |
| Companies House authentication codes | Stored encrypted and kept only as long as needed for the filings you order; ask us to delete it at any time |
| Payment and invoice records | Up to 6 years, as required for tax and accounting |
| Support messages | Up to 24 months |
8. Security
We use encryption in transit (HTTPS), hashed passwords, encrypted storage for authentication codes, access controls limited to staff who need it, and monitoring to detect abuse. No system is perfectly secure; if a breach affects your data in a way that creates a high risk, we will tell you and, where required, the Information Commissioner's Office.
9. Your rights
Under UK data protection law you have the right to:
- access the personal data we hold about you;
- correct inaccurate data;
- delete your data, where we no longer need it;
- restrict or object to our use of your data, including processing based on legitimate interests;
- data portability, for data you gave us under a contract or consent; and
- withdraw consent at any time, where we rely on it.
To use any of these rights, email info@mycompanylookup.com. We may ask you to confirm your identity. We reply within one month. If you are not happy with our response, you can complain to the Information Commissioner's Office.
10. Children
The service is for businesses and adults. We do not knowingly collect personal data from anyone under 18.
11. Changes to this policy
We may update this policy. Significant changes will be announced on the site or by email. The date at the top shows when it was last changed.
12. Contact
Biz E-Agency Inc., 1317 Edgewater Dr, Orlando, FL 32804, United States. Email info@mycompanylookup.com. See also our Terms of Use and Refund Policy.